FAQs & Maintenance
How much hair do I need?
A full installation of Virgin Human Hair, would need approximately 8 to 10 ounces of hair. We recommend buying 2-3 bundles of hair for lengths 12” to 18”. We recommend 3-4 bundles for lengths 20″or longer. Each bundle weighs 2 ounces. Keep in mind that since the hair is sold by total weight the rule is: “The longer the hair, the shorter the weft.”
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Can I color this hair?
You can color the hair, however once Virgin Hair is treated in any way, it is no longer considered virgin. Be sure to keep color treated hair conditioned and moisturized. Color treatments performed by a licensed professional recommended for best results.
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How long does this hair last?
This hair can last for a long time, the better you take care of it the longer you can have it and reuse. Our clients generally use the hair up to 12 months.
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Can I make changes to my order?
At All tHINGS lA cHIQ, llc, we are committed to providing you the best experience possible. We will try to accommodate any reasonable request prior to the order shipping. Please send all order requests to info@allthingslachiq.com
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What’s your return policy?
Return any of our products within 14 days of purchase. Returns will NOT receive a refund; only store credit. To receive credit, item(s) must be in original packaging and unaltered. Return shipping is at the buyer's expense. We highly recommend purchasing insurance for all returns.
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Do you ship oversees and to P.O. boxes?
Yes, we’ll ship your package anywhere that can accept deliveries.
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Do you have customer service?
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions Monday through Friday 8am-5pm, excluding holidays.
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Maintenance Instructions for ALL textures
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Shampoo at least once every two weeks.
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Use a shampoo that is SULFATE FREE
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Do NOT massage
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Rinse thoroughly with lukewarm water
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Apply conditioner, comb through with a wide tooth comb, starting with the ends working your way up you scalp
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Rinse thoroughly
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Let air dry
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Daily Maintenance
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Use styling products minimally to avoid build up
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For Wavy & Curly hair use a spray bottle of water for natural look
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For a “WET” look, we suggest a leave in conditioner & water
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AVOID ALCOHOL BASED PRODUCTS TO AVOID DRYING OUT YOUR INVESTMENT
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Dampen hair with a water bottle
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Comb through (wide tooth comb) beginning at the ends and working your way up to your scalp
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Scrunch up hair gently to reform curls
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Let air dry or under dome dryer
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Style as desired